PROHIBITED CONTENT POLICY + Reporting

Last updated: [07/01/2026]
Version: [pdci&s_v1 .0-2026-07-01]

  1. PURPOSE
    This policy defines the content and goods whose publication, sale, purchase, or promotion is prohibited on ONECLICK Services.
    It supplements the General Terms and Conditions of Use.
  1. GENERAL PRINCIPLE
    Users agree to publish only listings that comply with:
    applicable laws;
    these General Terms and Conditions;
    this Prohibited Content Policy.
  1. PROHIBITED CONTENT
    The following are specifically prohibited:
    Illicit Products
    narcotics;
    prohibited psychotropic substances;
    illegally sold medications;
    prohibited performance-enhancing drugs.
    Weapons
    firearms;
    automatic weapons;
    explosives;
    ammunition;
    prohibited weapons;
    accessories subject to authorization when offered in violation of the law.

Dangerous Products
toxic substances;
prohibited chemicals;
radioactive materials;
hazardous waste.

Counterfeits
Any illegal reproduction of products protected by:
a trademark;
a patent;
a design or model;
copyright.
Stolen Goods
Any property obtained fraudulently or that the seller does not legally possess.

Official Documents
It is prohibited to offer:
passports;
identity cards;
driver’s licenses;
bank cards;
falsified administrative documents.

Content Infringing on Individuals
The following are prohibited:
defamatory content;
hateful content;
discriminatory content;
harassment;
threats.

Content Violating Intellectual Property Rights
Any listing infringing on:
copyright;
trademarks;
licenses.

Fraudulent Services
It is prohibited to offer:
fake investments;
pyramid schemes;
scams;
identity theft.

  1. USER OBLIGATIONS
    Each user guarantees:
    to be the owner of the item offered or to have the right to sell it;
    to provide an accurate description;
    to comply with applicable laws.
  1. CONTROL
    ONECLICK Services may:
    delete a listing;
    hide content;
    suspend a transaction;
    suspend an account;
    permanently delete an account.
  1. COOPERATION WITH AUTHORITIES
    When required by law, ONECLICK Services may transmit necessary information to the competent authorities.

REPORTING PROCEDURE FOR ILLICIT CONTENT

Last updated: [07/01/2026]

This procedure is established in accordance with Regulation (EU) 2022/2065 on digital services (Digital Services Act – DSA).

  1. PURPOSE
    Any user may report content that they believe to be:
    illicit;
    fraudulent;
    contrary to the General Terms and Conditions;
    contrary to this Prohibited Content Policy.
  1. REPORTABLE CONTENT
    The following may specifically be reported:
    fraudulent listings;
    counterfeits;
    stolen goods;
    hateful content;
    threats;
    identity theft;
    prohibited products;
    scams.
  1. REPORTING METHODS
    Reports can be made:
    by email to: contact@oneclick-services.com
    The report should, as far as possible, contain:
    the link or ID of the listing;
    the relevant transaction number (if applicable);
    a description of the problem;
    any useful information allowing for its review.
  1. REPORT PROCESSING
    Upon receipt of a report, ONECLICK Services may specifically:
    verify available information;
    request additional information;
    temporarily hide the content;
    delete the listing;
    suspend the relevant account;
    maintain the content when no violation is found.
    Measures taken are proportionate to the severity of the reported facts.
  1. MEASURES THAT MAY BE TAKEN
    Depending on the circumstances, ONECLICK Services may:
    issue a warning;
    delete a listing;
    temporarily suspend certain features;
    suspend an account;
    permanently delete an account;
    block certain transactions;
    inform the competent authorities when required by law.
  1. ABUSIVE REPORTING
    Any person voluntarily making clearly unfounded, abusive, or fraudulent reports may be subject to appropriate measures, including:
    warning;
    temporary suspension;
    limitation of certain features;
    account deletion in case of repeated abuse.
  1. DISPUTE
    The user affected by a moderation measure may send a request for review to: contact@oneclick-services.com
    The request must specify:
    the identity of the account concerned;
    the content concerned;
    the grounds for the dispute;
    any information useful for its review.
  1. RETENTION OF INFORMATION
    Information relating to reports may be kept for the duration necessary for:
    processing the report;
    fraud prevention;
    compliance with legal obligations;
    management of potential disputes.

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