Last updated: [01.07.2026]
Version: [pdc_v1 .0-2026-07-01]
- INTRODUCTION
This privacy policy aims to inform users of the platform “https://oneclick-services.com” about the collection, use, retention, and protection of their personal data.
The Platform places particular importance on privacy protection and is committed to processing personal data transparently, securely, and in compliance with current regulations.
ONECLICK Services is committed to complying with the provisions of the General Data Protection Regulation and applicable legislation.
Data Controller:
The data controller is: [ONECLICK Services]
Email: [contact@oneclick-services.com]
Headquarters: [Germany]
- DATA COLLECTED
When using the service, the Platform may collect the following data:
2.1 Voluntarily provided data:
Name or pseudonym
Email address
Phone number
Password (in encrypted/hashed form)
Account data (user ID).
2.2 Transaction-related data:
Transaction identifiers
Exchange history
Transaction date
Item or listing title
Photos of the item (if applicable)
Payment amount
Buyer, seller ID
Technical data (IP address, browser used, generated documents, etc.)
Validation statuses
Unique validation identifiers; data related to generated QR Codes.
The platform can automatically generate: proofs, receipts, PDF files related to transactions.
2.3 Proof and security data:
Electronic confirmations
Timestamps
Validation codes (unique validation identifiers, QR code)
2.4 Technical data:
IP address
Device type
Operating system
Technical logs
- LEGAL BASIS FOR PROCESSING
Processing is based on:
Service execution – For:
account creation;
transaction management;
execution of proposed services.
Legitimate interest – For:
platform security;
fraud prevention;
service improvement;
retention of technical logs.
Legal obligations – For:
retention of certain data;
responding to requests from competent authorities.
3.1 Mandatory nature of data
Information identified as mandatory is necessary for the execution of the service. Failure to provide this information may result in certain platform functionalities being unavailable or the service not being provided.
- PURPOSES OF PROCESSING
Data is collected to:
enable the creation and management of user accounts, and the publication of listings;
generate transaction documents;
provide mechanisms to secure transactions/payments via a temporary fund blocking mechanism by the payment provider in accordance with its operation;
send emails and notifications related to service operation;
prevent fraud and abuse,
provide user support,
comply with legal obligations.
No data is used for unforeseen commercial purposes without explicit consent.
- PAYMENTS AND FINANCIAL DATA
Payments and banking data are processed exclusively by the external partner Stripe, in accordance with its own privacy policy.
The platform does not store users’ complete banking data (card numbers, CVV, etc.).
The payment provider may request additional information to fulfill its legal obligations, particularly regarding anti-money laundering and Know Your Customer (KYC) requirements.
Financial information is managed exclusively by certified third parties.
- DATA SHARING
Personal data is neither sold nor rented to third parties.
It may only be shared with:
technical providers necessary for the service’s operation (hosting, payment provider),
competent administrative or judicial authorities in case of a legal obligation.
- DATA RETENTION
Personal data is retained only for the period necessary for the purposes for which it was collected, then archived or deleted in accordance with legal obligations:
user account data: retained for the entire duration of account activity;
transaction-related data: retained for the period necessary for service execution, fraud prevention, management of potential disputes, and compliance with legal obligations, particularly accounting and tax;
technical logs, security identifiers, validation codes, and other technical data: retained for the period necessary for the platform’s security needs, then deleted or anonymized.
When certain data must be retained due to a legal obligation, it can only be deleted upon expiration of that obligation.
- DATA SECURITY
The Platform implements appropriate technical and organizational measures designed to protect personal data against:
unauthorized access,
loss, destruction.
disclosure,
modification.
These measures include:
user authentication;
security checks;
protection against fraudulent requests;
logging of sensitive events;
secure transaction validation.
- FRAUD PREVENTION
To protect users and the platform, ONECLICK Services may:
record certain transaction-related events;
retain validation histories;
analyze abnormal behaviors;
temporarily suspend certain functionalities.
These processes are carried out in the legitimate interest of securing the service.
- USER RIGHTS
In accordance with applicable GDPR regulations, each user has the following rights:
right of access,
right to rectification,
right to erasure/deletion,
right to object,
right to restriction of processing;
right to data portability.
Any request can be sent to: contact@oneclick-services.com
10.1 Supervisory authority
Users also have the right to lodge a complaint with the competent supervisory authority for personal data protection, particularly with the competent authority in their Member State of residence.
- EXERCISE OF RIGHTS
Any request relating to the exercise of rights provided for by the GDPR can be addressed to ONECLICK Services by email at the address indicated in this policy. To protect personal data, ONECLICK Services may request any reasonably necessary information to verify the applicant’s identity.
- ACCOUNT DELETION
The user can delete their account directly from the platform or by contacting support to request account deletion.
However, certain data may be retained when:
required by law;
a dispute is ongoing;
a tax or accounting obligation exists.
- COOKIES AND SIMILAR TECHNOLOGIES
The Platform may use cookies or similar technologies (application identifiers, local storage, SDKs, etc.) necessary for its operation.
These cookies notably enable:
authentication;
site security
In order to:
improve user experience,
ensure proper service functioning,
measure platform usage.
Additional cookies may be used after obtaining consent when regulations require it.
- POLICY MODIFICATION
The Platform reserves the right to modify this policy at any time.
Users will be informed of any significant changes.
The current version is the one published on the platform on the date of consultation.
- CONTACT
For any questions regarding personal data protection:
Email: contact@oneclick-services.com
Specific clause:
<Unique identifiers, validation codes, and QR Codes generated as part of a transaction are used exclusively for security and validation of operations. They cannot be reused for another transaction and are retained only for the period necessary for their processing and security. >
